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Changing Your Main Point of Contact/Registration Email and Details for Your XR Awards Entry
Changing Your Main Point of Contact/Registration Email and Details for Your XR Awards Entry

It is possible to request a change if you entered incorrect details or the member of your team has changed workplaces.

Matina Arkoumani avatar
Written by Matina Arkoumani
Updated over a week ago

If you have entered your details incorrectly or need to change the person on your team who is handling your nomination, you can request this change by contacting our support team at [email protected].

To ensure a smooth process, please provide the following details:

Registration ID or Application ID:

  • Registration ID: This is a 6-digit ID such as #123456, which was assigned to you during the registration process.

  • Application ID: This is a 7-digit ID such as S123456, which was provided to you when you submitted your application.

Original Nominee and/or Company Name:

  • Please provide the name of the original nominee as well as the company name associated with the application. This information will help us identify the correct nomination.

New Email Address and/or Contact Details:

  • Specify the new email address and/or contact details that you want to associate with the nomination portal access. This will be the updated information for the main point of contact.

Reason for Changing the Details:

  • Briefly explain the reason why you need to change the details. This will help us understand your request better and ensure that we address your needs effectively.

Please note: depending on the situation, we may need to verify the request by emailing the original email associated with the account. This is done to confirm access and ensure the security of your information. In such cases, we may allow up to 5 working days for a response. However, in some cases, we may be able to change the details immediately.

Once we receive your request, our support team will review it and process the necessary changes as soon as possible. We strive to provide efficient and prompt assistance, ensuring that your nomination details are accurate and up to date.

If you have any further questions or need additional support, please don't hesitate to contact us at [email protected]. We're here to help!

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