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Sales Tax and VAT

Services sold by AIXR may be subject to certain local taxes.

Matina Arkoumani avatar
Written by Matina Arkoumani
Updated over a week ago

AIXR is required to assess applicable taxes as required by local laws. Depending on your company address, services sold by AIXR may be subject to tax.

The basics

  • Your company address is used to determine the correct tax rate, if applicable.

  • Prices shown on our website do not include tax.

  • Billing contacts or individuals with appropriate access can review and update company address details from their subscription dashboard


U.S. sales tax

U.S. customers may be subject to state and local sales taxes. Your company address will determine whether your subscription is subject to tax, and the applicable state and local tax rates. Sales tax charges will be included as a line item on your invoice.

Where sales tax is assessed

  • Arizona

  • Chicago, Illinois

  • Connecticut

  • District of Columbia

  • Hawaii

  • Iowa

  • Maryland

  • Massachusetts

  • New York

  • Ohio

  • Pennsylvania

  • Rhode Island

  • South Carolina

  • Tennessee

  • Texas

  • Utah

  • Washington

While this list represents the jurisdictions where sales of AIXR solutions are currently taxable, state and local tax laws are constantly changing. Accordingly, as tax laws continue to evolve, these jurisdictions may be subject to change.

Request an exemption

If your company is tax exempt, please contact the AIXR Accounts Receivable team to provide your sales tax exemption certificate. You may reach the Accounts Receivable team via email at [email protected] or using the in-app messenger on your Dashboard workspace (and mention you are requesting assistance with a sales tax exemption).


EU Value-added Tax (VAT)

For customers located in the European Union, AIXR will charge value-added tax (VAT) on purchases of AIXR products and services, unless you are a VAT registered business and have provided a valid VAT number.

You may add or modify your VAT number on the Billing page under "Edit address".


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